Travel Information and Covid-19 Update
We’re continuing to deliver our personalised service throughout this challenging period, and we are here to offer support when you need it. At Queensferry Travel, we know how much your holiday means to you, but what matters most to us, is your wellbeing.
We are currently guided by the latest advice and guidance from ABTA, the Foreign & Commonwealth Office (FCO), Public Health Scotland and Public Health England with regards to the COVID-19 pandemic. For the latest advice, please see FCO, ABTA, Public Health Scotland and Public Health England for guidance.
We are here to help
In the current climate, it’s important to give you the confidence to book your next holiday, with much-needed flexibility and reassurance. At Queensferry Travel we understand the need for confidence when you make your future travel plans. It's why we are working closely with each of our travel trade partners to negotiate flexible terms wherever possible when you book a new holiday with us.
The safety and well-being of our travellers comes first and we are closely monitoring the situation as it evolves and we are following Government travel advice. In addition, we are in constant contact with our partners in affected destinations for first-hand up to date information and insight.At Queensferry Travel we understand that the outbreak of Coronavirus (Covid-19) raises many questions regarding travelling as well as planning travel in the near future and we recognise the uncertainty this may cause.Having operated throughout the UK lockdown period, we are fully set up from home, and ready and waiting to help you plan or rebook your next escape. What's more, is we introduced free cancellation and amendment fees on any new bookings made from 1 July 2020 to 31 March 2021 meaning you can look forward to your trip with peace of mind and flexibility.
Please get in touch with us and we will get back to you as soon as possible. Thank you for support and understanding during these difficult times.
What are we doing?
As this situation develops, we will continue to proactively contact our customers to offer support and assistance. We are offering as much flexibility as possible for all bookings, and remain in close contact with our suppliers to facilitate this. We will be proactively contacting clients with upcoming bookings on a rolling basis, but if you'd like to have a chat with us in the meantime, we'd be delighted to hear from you.
Due to travel in the next 10weeks?
Following the introduction of a regional tier system it has been confirmed that travelling to and from airports is permitted in all tiers and holidays can go ahead as planned. Please note that you will be required to adhere to local rules and restrictions in order to be permitted entry to certain destinations and hotels. Therefore, before travelling, please seek up to date advice from the UK Foreign Commonwealth & Development Office (FCDO) www.gov.uk/foreign-travel-advice about travel to, and within, your chosen destination. Please pay particular attention to any entry requirements; whether there is any need to provide a medical certificate, complete a specific form or undergo testing for Coronavirus Covid-19 before departing from the UK or on arrival at the destination. Also be aware that a quarantine period may apply upon your return.Where the FCDO continues to advise against travel to a destination we will continue to offer customers a free of charge amendment*, or cancellation *any increase in holiday cost and supplier charges will be applicable. We will be in contact directly to discuss the options available to you and will ensure to update on the latest information available with regards to the destination you are travelling to.
Coronavirus (Covid-19) Travel Information Rest AssuredFollow FCO AdviceBook with ConfidenceTravel with Confidence
Our Travel Trade Partners have received the World Travel and Tourism Council’s Safe Travels stamp, which provides travellers with the assurance that we have implemented health and hygiene protocols that are aligned with WTTC’s Safe Travels Protocols. Learn more here – https://wttc.org/COVID-19/Safe-Travels-Global-Protocols-Stamp
‘Safe Travels’: Global Protocols & Stamp for the New Normal
Global Safety Stamp to Recognise Safe Travels Protocols – The specially designed stamp will allow travellers to recognise governments and companies around the world which have adopted health and hygiene global standardised protocols – so consumers can experience ‘Safe Travels’.
Eligible companies such as hotels, restaurants, airlines, cruise lines, tour operators, attractions, short term rentals, car rentals, outdoor shopping, transportation and airports, will be able to use the stamp once the health and hygiene protocols, outlined by WTTC, have been implemented.
Destinations using the Safe Travels Stamp – If you are looking for the stamp process and contact details for the below destinations to ask for the stamp, click here.
The United Kingdom’s departure from the European Union
As the UK departed the EU, it is important that you understand how this may impact your European holiday plans.
Please keep up to date with changes to European travel rules and regulations – It is the travellers’ responsibility to keep up to date with the very latest advice and information with regards travel rules and regulations. With this in mind, we recommend you save this link https://www.gov.uk/visit-europe-1-january-2021 to the Gov.uk website and check back on a regular basis.
Brexit – Important Information
We have summarised answers to some of the more frequently asked questions raised by the United Kingdom’s departure from the European Union. Below, you’ll find a handy guide to the changes Brexit will bring to European holidays.
No. UK travellers do not require a visa to travel to the EU.
Please ensure each person travelling has a passport that:
-Is valid for a minimum of at least 6 months
-Is less than 10 years old
Travel may be refused if either of these are not adhered too.
Passport renewals – Your passport does need to be valid for the whole of your trip.
As long as you have a full UK driving licence, you don’t currently need an additional licence to drive in the EU. This has not changed following 31 January 2020.
Driving in the EU
From 1st January 2021, you may be required to have an International Driving Permit (IPD) when driving in Europe.
The Post Office has a handy tool for this – https://www.postoffice.co.uk/identity/international-driving-permit#IDP-Checker
Yes. Everything will stay the same, the UK and EU have ensured flights will continue to operate as normal. You can still fly to Europe after the UK’s departure from the EU.
Will cruise ships and ferries still sail? Ferry services and cruises will still sail as in any case the majority of the rules under which they operate are not based on EU rules, but are international.
Will trains from the UK to the EU still operate? Trains from the UK to the EU will continue to operate as usual.
Please ensure that a valid travel insurance policy is in place before travelling. Please ensure the travel insurance policy covers any pre-existing medical conditions, as these were covered by the EHIC however, many insurance policies will not cover for existing conditions.
European Health Insurance Card (EHIC)
UK-issued European Health Insurance Cards (EHICs) are still valid and offer the same cover as GHICs in the EU. Once your EHIC has expired, you’ll be able to replace it with a GHIC.
ABTA has always advised holidaymakers and business travellers to make sure they have appropriate travel insurance, whether they have an EHIC card or not, as there are limitations to EHIC.
When travelling in the EU and beyond, it is important you take out travel insurance and check that it covers your current circumstances, including any medical conditions. If you have an annual policy, make sure you check the Terms and Conditions and contact your insurance provider if you’re not sure.
Mobile roaming charges are changing. We advise you check with your network provider to understand your data roaming policy and charges.
Cruise Lines Policies on CoronaVirus
We are working closely with our Cruise Line Partners. They continually assess upcoming cruises and if they have any guidance on how you may be affected they post updates on their websites.
All cruise lines actively ensure the safety of passengers. Customers will not be taken to destinations that the UK Foreign Office advises against. Ships have well established practices to prevent the spreading of illnesses. There will however be some additional steps taken prior to letting passengers board ships. These steps can be updated at any time latest updates will be posted on their websites.
Thank you for your patience, our number one priority is to safeguard our passengers during this constantly changing time. Links to travel advice while the outbreak of Covid-19 continues are below.
UK Government Advice
For country-specific advice, please see the UK Government’s information here >>
Links To Individual Cruise Lines Travel Updates (Covid-19)
Azamara Cruises CLICK HERE
Carnival Cruises CLICK HERE
Celebrity Cruises CLICK HERE
Cunard CLICK HERE
Fred Olsen CLICK HERE
Disney CLICK HERE
Holland America CLICK HERE
MSC CLICK HERE
NCL CLICK HERE
Oceania CLICK HERE
P&O CLICK HERE
Princess CLICK HERE
Regent CLICK HERE
Royal Caribbean CLICK HERE
Seabourn CLICK HERE
SilverSea CLICK HERE
Tui Marella CLICK HERE
WindStar CLICK HERE
In response to the current outbreak of coronavirus, we wish to reassure our clients that we follow the official advice of the Foreign & Commonwealth Office (FCO) and as such, we are fully briefed on all the latest news and advice relating to all our featured destinations.
We highly recommend you sign up to receive the latest FCO Travel Advice for any countries involved in your upcoming travels. This will provide you with the latest information, which is particularly important, in this rapidly changing situation.
Please click the links to the FCO and ABTA advice pages for travellers, for further details.
Click here ABTA https://www.abta.com/news/coronavirus-outbreak
If you do have any specific questions regarding your forthcoming holiday that aren’t covered by the FCO and ABTA advice, please do contact us and we would be delighted to assist.
Foreign, Commonwealth & Development Office
Travel Health Advice
UK Passport Service
ABTA – The Travel Association
ABTA – Balcony Safe Campaign
Balcony Safe Campaign
ABTA – Swim Safe
ABTA – Fun in the Sun
ABTA – Holidays in the Snow
AITO – Association of Independent Tour Operators
The Package Travel and Linked Travel Arrangements Regulations
CAA – Civil Aviation Authority
It is the traveller’s responsibility to be aware of changes to rules and regulations when travelling to Europe – and adhere to them.
Check before you travel
Before planning a trip abroad, check the GOV.UK guidance for travelling overseas during the coronavirus (COVID-19) pandemic.
Brexit Advice from Association of British Travel Agents’ (ABTA) website here.
We have provided a link to the Gov.uk website here https://www.gov.uk/visit-europe-1-january-2021 which we suggest that you check back regularly to ensure you are fully up to date before you travel.