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At Your Service

About Us

Learn about us

Thank you for taking the time to visit our website.  For those of you who haven’t been here before, We are an independent, family run travel specialist. At Queensferry Travel everything we do is designed based on your personal requirements.  Our mission is to tailor exceptional travel experiences that fulfil the wishes, dreams and goals of each and every individual.  Because everyone has their own idea of the perfect holiday, we take the time to listen and create tailor-made travel experiences just for you.

Like us, We’re sure you’re delighted to hear the good news, as we say goodbye to the Traffic Light System and welcome in the new, simplified travel privileges for the double vaccinated and under 18s.

The time is finally here, we’re excited to be able to help you enjoy a holiday again. All of our bookings are fully flexible and completely covered, so if things need to change, they can. 

Meet the Team

We are Stephen & Harry.  Following years of experience working in the travel industry, We have decided to take the next step and start our own travel agency, Queensferry Travel.  Our passion is travel, and we’ve been lucky enough to see some amazing places, and stay in some of the Leading Hotels of the World.  We also have Sue in our team. Sue has travelled all over the world, from Australia to the Far East,  USA to Latin America… Learn more about Sue and her Incredible Journeys here >>

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Stephen

Sales Manager

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Harry

Adventure Travel designer & Media co-ordinator

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Sue

Touring & Incredible Journeys Designer

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What We Offer

Travel Made to Order – We’re not one for temporary service pledges, earning trust and confidence takes time which is why we have always offered complete flexibility; from amending or postponing holidays to fulfilling cancellations and 100% refunds should the holiday you booked not be able to go ahead. 

Flexibility designed around you – We have always offered complete personalisation; offering flexibility with deposits and balance payments or instalments.  Financially protecting our clients is a priority, and wherever possible we allow you to amend or cancel where necessary. Each booking is unique and bespoke and we offer a one-to-one personal service, tailored to suit the individual wherever we can. 

The human touch – There’s no denying that travelling the world has become more complex. Expert help and guidance, with that all-important human touch, will be a prerequisite to making your travels as seamless as possible in a world where transcending borders is now more intricate. We’re here, whenever you’re ready, to decipher the wealth of information and what that means for you; selecting the right experiences to ensure the safest and most thoughtful travel possibilities, created with the behind-the-scenes legwork to co-ordinate a flawless end-to-end journey, so you can explore the world again in complete confidence. 

Make an enquiry

When you book with Queensferry Travel, you’ll benefit from our many years of experience and expertise. We offer five-star service to all of our customers, building rapport and ensuring that no two trips are the same.  With genuine expertise, we have a deep understanding of the travel market ensuring that we offer the best possible advice and craft the finest experiences for each of our clients. 

We are all well travelled and have over 40 years experience in the travel industry.  We can organise all your travel requirements from arranging visas, travel insurance, entrance to the executive lounge at the airports.  We pride ourselves in going the extra mile for our clients and can arrange all the little extras that make all the difference such as restaurant reservations, excursions, etc.  Most of our new clients come from recommendations, we ask our existing clientele not to keep us a secret!  Also share their experiences, as a small travel business we are grateful for their ongoing support. 

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At Your Service

We’re continuing to deliver our personalised service throughout this challenging period, and we are here to offer support when you need it. Following the latest government update, we’re reviewing the impact on bookings due to travel within the new restricted period and will be proactively contacting all clients affected over the next few days, to discuss your options and work with you to change plans.   

Please click the link below for more information on our current response to the Coronavirus situation and how we are making your travels safer and flexible for the coming months

> Coronavirus Travel Update

What is at your service?
At Queensferry Travel we understand that your time is precious so that’s why we have introduced At Your Service, Concierge Service.
We can arrange to meet you at a time that is the most convenient to you.  We’ll even deliver your tickets by hand to your door prior to travel.
For us to create your perfect holiday itinerary you can visit us at our office here, or we can visit you in your home. 
This service is available to the EH postcodes.  For more information call us on 0800 090 3710 and speak to Stephen or Harry.
We are 100% financially secure and holidays including flights are ATOL protected by the Civil Aviation Authority, while other arrangements which do not include air travel are protected by the Travel Trust Association (TTA).
When you book your holiday with Queensferry Travel you can be assured that you are fully protected. ATOL (number T7400)  All bookings are ATOL protected, giving you Complete peace of mind – 100% Financial  Protection – Learn more about ATOL Protection at Pack peace of mind here via this link  and here at UK Civil Aviation Authority website
HELPING YOU FIND THE PERFECT GETAWAY…
Booking with Queensferry Travel – Independent Travel Experts means you get the best possible service. Being fully independent means we can match your exact requirements to source that perfect holiday, creating personal holidays and tailor-made journeys, we work with travel trade partners, meaning we can create the holiday that’s right for you.
All bookings are ATOL protected giving you 100% financial protection.
 
WHY BOOK WITH US?
 
100% FINANCIAL PROTECTION
OVER 180 TRAVEL TRADE PARTNERS
ATOL PROTECTED
WORLDWIDE HOLIDAYS
24 HOUR EMERGENCY SUPPORT
HOME BOOKING SERVICE
COMPETITIVE PRICING
EXPERT KNOWLEDGE
1 Find your dream holiday
We’ll work together to find you the perfect trip to create new memories.
 
2 Pay your deposit
Secure your trip with a deposit – Spread the cost of your holiday with a personalised payment plan
 
3 Book your Holiday Extras
Don’t forget I can look after your trip from start to finish so let me help you book the little extras such as car hire or excursions.
 
4 Pay the final balance
Settle the balance with Queensferry Travel 
 
5 Receive your documentation
You’ll receive your travel tickets and luggage labels for your trip – nearly there!
 
6 Enjoy your trip!
Time for you to enjoy your holiday & make unforgettable memories.
Don’t forget, we offer 24 Hour Emergency Support keeping you safe and secure and leaving you to enjoy your precious time away.
 
7 Let us know how we did…
We would love to hear your feedback, share your review on social media or by email.
WE LOOK FORWARD TO HELPING YOU PLAN YOUR NEXT ADVENTURE.
 
It’s the little things that make your trip! Save the stress and let us help you with these holiday extras…
Car Hire
Attraction Tickets
Holiday Insurance
Lounge Passes
Airport Parking
Airport Hotels
With 100% financial protection, personalised service & 24hr support – be sure to leave your worries behind & enjoy what really matters.
We’ve got it covered!
Our Travel Trade Business Partners
We work with all major travel companies in the UK and Worldwide - Travel Trade Only Suppliers and Specialist Tour Operators
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HELPING YOU FIND THE PERFECT GETAWAY…

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queensferry travel newsletter

Subscribe to our e-newsletter for the latest offers, travel updates and inspiration